About The Step-Up Hub Team
Linzi Jones - Director of Client Services
I'm Linzi, the founder and Director of The Step-Up Hub.
I've worked in Marketing and Communications for over 18 years across various sectors. I'm a qualified Digital Practitioner and adult education teacher, and I hold a Master's Degree in Marketing Communications and Public Relations.
I spent seven years as a digital adviser and trainer on a Welsh Government programme, and in 2017 won a WCVA award for creating an pan-Wales Digital programme called Digital Drop-ins.
I have also won awards for my writing, which include an Amazon and Mumpreneur 'The Voice' award for my blog, That Welsh Blonde. I have also won two international screenwriting awards from Screenwriters UK for writing short scripts.
My main area of expertise is in supporting the charitable sector. I've spent five years as a Fundraising and Digital Development Manager for an Armed Forces Charity and worked as a community fundraiser for an emergency services charity. I've also been a Trustee for a Voluntary Services Council and served two years as Chair of the Institute of Fundraising Network for North Wales.
Ali White - Director of Operations
Hi, I'm Ali, the Director of Operations.
My background is in the NHS, where I began as an Executive PA over 18 years ago. I'm completing my BSc in Healthcare Management, which I began studying to complement my roles in Quality Improvement and Project Management.
At The Step-Up Hub, I oversee the office management and virtual assistant aspects of the business. I ensure our operations are streamlined so that we can deliver exceptional service to our clients.
I’m also a devoted mum, wife, and carer for my mother who is living with Alzheimer's. These personal experiences fuel my passion for making a meaningful impact, both in my professional role and in my community.