The Step-Up Hub

Last Updated: June 2026

Please read these Terms and Conditions carefully before using this website.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website.

This website, www.thestep-uphub.co.uk, is operated by The Step-Up Hub, a business operated by Linzi Jones.

Throughout these Terms and Conditions, "The Step-Up Hub", "we", "our" and "us" refer to The Step-Up Hub.

For enquiries regarding these terms, please contact:

Email: info@thestep-uphub.co.uk

Website: www.thestep-uphub.co.uk

Your use of this website is also subject to our:

• Privacy Policy
• Cookie Policy

These policies explain how we collect, use and protect your information and how cookies are used on our website.

We may update these Terms and Conditions from time to time.

Any changes will be published on this page and will take effect immediately upon publication. We recommend checking this page periodically to stay informed of any updates.

We may update, modify, suspend or remove any part of this website at any time without notice.

Whilst we make reasonable efforts to keep information up to date, we do not guarantee that all content will always be accurate, complete or current.

This website is made available free of charge.

We do not guarantee that the website, or any content on it, will always be available or uninterrupted. Access may be suspended, withdrawn or restricted without notice for maintenance, updates or other operational reasons.

You are responsible for ensuring that you have the necessary arrangements and equipment to access the website.

Where you create an account or are provided with login credentials, you are responsible for maintaining the confidentiality of your username and password.

You must not share your login details with any third party.

We reserve the right to suspend or terminate access to any account where we reasonably believe these Terms and Conditions have been breached.

If you believe your account has been compromised, please contact us immediately at info@thestep-uphub.co.uk.

Unless otherwise stated, all content on this website is owned by or licensed to The Step-Up Hub.

This includes, but is not limited to:

• Text
• Graphics
• Logos
• Branding
• Images
• Videos
• Downloadable resources
• Templates
• Guides
• Training materials
• Course content
• Digital products

All intellectual property rights are reserved.

You may:

• View content for your personal use
• Download resources where specifically permitted
• Share links to website content

You may not:

• Reproduce, distribute or republish website content without permission
• Modify or adapt materials for resale
• Remove copyright notices or branding
• Use content for commercial purposes without written consent

Unless otherwise agreed in writing, resources provided by The Step-Up Hub are licensed for personal or organisational use only and may not be resold, republished, distributed or incorporated into commercial products.

The information provided on this website is for general information purposes only.

Nothing on this website constitutes professional, legal, financial, fundraising, marketing or business advice.

Before making decisions based on information provided on this website, you should seek appropriate professional advice relevant to your circumstances.

Whilst we make reasonable efforts to ensure information is accurate, we make no guarantees regarding completeness, accuracy or suitability.

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.

To the fullest extent permitted by law, The Step-Up Hub shall not be liable for any loss or damage arising from:

• Use of this website
• Inability to access this website
• Reliance on information contained on this website
• Temporary website interruptions
• Technical issues outside our control

Where permitted by law, we exclude liability for indirect, consequential or incidental losses arising from use of this website.

We take reasonable measures to protect this website but cannot guarantee that it will always be secure, error-free or free from viruses.

You are responsible for using appropriate security software and protecting your own devices.

You must not:

• Attempt to gain unauthorised access to the website
• Introduce viruses, malware or harmful code
• Disrupt or interfere with website functionality
• Use the website for unlawful purposes

We reserve the right to report suspected unlawful activity to relevant authorities.

This website may contain links to third-party websites for information or convenience.

We do not control and are not responsible for the content, security, privacy practices or availability of external websites.

The inclusion of a link does not imply endorsement of the linked website or organisation.

You may link to our website provided that:

• The link is fair and lawful
• It does not damage our reputation
• It does not falsely imply endorsement or partnership

We reserve the right to request removal of any link to our website at our discretion.

The Step-Up Hub is committed to making its website and resources as accessible as possible.

If you experience any accessibility barriers or require information in an alternative format, please contact us at info@thestep-uphub.co.uk and we will do our best to assist.

We are committed to protecting your privacy and handling personal information responsibly.

Please refer to our Privacy Policy and Cookie Policy for full details of how your information is collected, used and protected.

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local jurisdiction where permitted by law.

If you have any questions about these Terms and Conditions, please contact:

The Step-Up Hub

Email: info@thestep-uphub.co.uk

Website: www.thestep-uphub.co.uk

Thank you for visiting The Step-Up Hub.