Case studies & Client testimonials

Haf Jones, Director

Haf and her husband Brett contacted us to ask for support with their upcoming wedding showcase event.  The brief was to raise awareness of the event through social media.  

The Step-Up Hub happily created a number of posts for Meta, including sponsored posts, which increased traffic to the bookings site, as well as Peak Marquee Hire's own website.  On the day of the showcase, we filmed two promotional videos, which were great fun to shoot, and received many compliments.

   Haf said "It was great to work with you on this project.  Professional, supportive and knowledgeable. Thank you for your encouragement and support."

We look forward to working with Brett and Haf again on another project soon.

Foundations of Purpose-Driven Marketing Masterclass

 This testimonial features Gwenno, CEO of Eleni Dance, reflecting on her experience of the Foundations of Purpose-Driven Marketing 4-day masterclass. 

I was commissioned by Denbighshire Voluntary Services Council to deliver the 4-day masterclass for multiple organisations from across Denbighshire, creating a shared learning space for charities and community groups at different stages of growth. Bringing organisations together in this way encourages collaboration, fresh thinking and honest conversations about what is and is not working. By the end of the programme, teams are better equipped to articulate their impact, engage supporters and make confident, purpose-led marketing decisions that support long-term sustainability.

Debra Drake 

The Great British Sewing Bee Finalist 2022

Linzi worked with Debra a number of times, offering business buddy sessions, filmed content for social media videos, photography and a comprehensive marketing strategy.

Debra says

"My new business was in flux as I was struggling with prioritising needs, pinpointing strengths and weaknesses and harnessing the behemoth of Social Media. Linzi developed a comprehensive report on Sewing with Style which gave me a roadmap to follow. 

Linzi’s approach is warm, fun and incredibly generous. She has an innate understanding of what the business and customer needs, and gives clear, concise instruction on how to achieve your goals."  

Jess Wilkins-Cooke

I can't speak highly enough of Linzi, I feel like contacting her has been one of the best decisions I have made for my business. I was impressed by how knowledgeable she is, and also how invested she is in each piece of work she does.

Linzi is diligent, approachable, focused and committed to supporting you as a client. I left feeling like I had an action plan for levelling up and inspired to get going. 

Looking forward to the next meeting!

Sandra Pierce

Sandra came to us for support with marketing her beauty business.  Sandra has a lot of experience within the industry, which allows her to offer a wide range of services within her business.  Our brief was to create a full marketing strategy, packed with manageable goals, which Sandra could employ over time.  

Sandra also recieved a couple of hours of Business Buddy time, which helped to drill down on her goals and aspirations for the future of her business.  

Sandra said "Being able to discuss openly with Linzi, and listening to her recommendations / ideas, gave a few “oh my” moments.  It’s good to get a birds eye view of your business, and help when overthinking, which is what Linzi was good at!" 

 Emily Wraight 

Linzi's help navigating the best ways to reach my customer base has been invaluable!

Clear and understandable guidance on utilising social media to get the best results.  We had so many ideas but were struggling to know what to do first, or even how to approach each. Linzi had a well-explained, straight forward approach to the “which & why”. After each meeting, I had so much more direction, backed up with experienced knowledge from Linzi.  

Linzi also worked with me to create a bespoke business plan with clear timescales and outcomes.

 I would not use anyone else, and would highly recommend her and her broad base of business skills. 

Denbighshire Voluntary Services Council 

One of a series of case studies commissioned by the DVSC to, showcase recipients of SPF funding.    

Prestatyn Festival Church is a welcoming community hub offering support and activities for people of all ages. With SPF funding, they renovated their roof, fixing a significant number of leaks, which had impacted their capacity to offer usual church activities. 

The Prestaytyn & Meliden Foodbank received SPF funding to buy a van, which enabled them to increase the number of deliveries to vulnerable people locally. Filming their case study highlighted the warmth and dedication of the church & foodbank teams, as well as the profound impact their work has had on the local community.

Commissioned by Denbighshire Voluntary Services Council

The Willow Collective is a social enterprise that empowers individuals through creative workshops. Their SPF funding allowed them to purchase a new CNC machine, which offers participants opportunities to expand their community programs into entrepreneurship and sustainability work. Filming their case study was inspiring, as participants shared how learning new skills had boosted their confidence, creativity, and sense of belonging.

Denbighshire Voluntary Services Council

Filmed as part of a portfolio of SPF Fund recipients, on behalf of the Denbighshire Voluntary Services Council.    

The 1st Llangollen Scouts is a vibrant group that nurtures confidence, leadership, and teamwork in young people through outdoor adventures and skill-building activities. With their SPF funding award, they were able to purchase a new trailer for their kayaks, enabling staff to spend more time with the scouts, and less time on loading and unloading the equipment.  Filming their case study was a delight, as the Scouts’ enthusiasm and the leaders’ dedication to shaping future generations shone through.

Commissioned by Denbighshire Voluntary Services Council

Case study video commissioned to showcase the charity's grant award.    

Calon Riding for the Disabled provides therapeutic riding experiences for people with physical and emotional challenges. Their SPF funding enabled them to purchase a new shed for storing new vaulting equipment, and also a new harrow. Filming their story was truly heartwarming, as both riders and volunteers shared how the sessions have transformed lives, fostering independence and joy.

Steve Jones

Linzi at The Step-Up Hub was instrumental in changing the way I delivered my training sessions to NHS Staff during the pandemic. She taught me how to use TEAMS to reach a wider audience and also how to use other platforms such as ZOOM. I can now deliver all my training sessions online and reach NHS Staff across the whole of North Wales. 

It has saved the NHS a significant costs due to the fact that staff no longer need to travel to training events, they can complete all training from the comfort of their own homes or offices. 

The training I received from The Step-Up Hub was delivered in a friendly, professional manner and was easy to understand. Nothing was too much trouble for Linzi and I really enjoyed and benefited from the excellent service provided. Thank you Linzi. 

Leila Jones

Leila is the owner of Serenity Office Services, a virtual assistant business based in Mold, North Wales.  We supported her with a digital marketing strategy, and business buddy sessions. 

Leila says 

"I liked the clear and well-thought-out strategy which was provided for me. I initially met Linzi just for coffee and a chat after meeting at a networking event. Then decided to have a business marketing strategy and was impressed how comprehensive it was after a short meeting. 

Linzi and Ali also reviewed my website and socials and gave me tips on how to improve these.  

Linzi and Ali have a lovely manner. Conversation flowed easily and I was so comfortable in their company."